Frequently asked questions
What is UnSmokr?
UnSmokr is a self-improvement app designed to help you change your smoking habit. It combines a structured audio program, real-time craving support tools, progress tracking and daily insights, all in one place. UnSmokr is not a medical app and does not provide medical advice, diagnosis or treatment.
Who is UnSmokr for?
UnSmokr is for cigarette smokers, vapers and heated tobacco users. Whether this is your first attempt or you have tried before, the app offers structure, support and a fresh perspective to help you move forward at your own pace.
What is Mind Reset?
Mind Reset is a multi-episode audio program that helps you understand why you smoke and how to see the habit differently. Each episode builds on the previous one, guiding you through a step-by-step process of shifting your perspective and reclaiming control over your choices.
What happens when I get a craving?
UnSmokr includes a dedicated SOS Craving section with multiple tools you can use in the moment: breathing exercises, guided audio, sound relief, practical tips and simple games designed to redirect your attention until the urge passes.
What is the Freedom Path?
The Freedom Path is a visual journey made up of seven stages. It shows you where you are and what comes next, giving you a clear sense of direction and progress from your first step forward.
Is UnSmokr free?
UnSmokr offers both free and premium features. You can explore the app and access selected content at no cost. A subscription unlocks the full Mind Reset program, all SOS tools and the complete experience.
How is UnSmokr different from other apps?
UnSmokr was built by someone who smoked for over 30 years. It is not a generic wellness tool. Every session, every tip and every feature was designed from real experience, with a focus on understanding the habit rather than just counting days.
Does UnSmokr guarantee results?
No. UnSmokr is a support tool, not a guaranteed solution. Results depend on your personal commitment and circumstances. The app provides structure, perspective and practical tools, but the choices are always yours.
Is my data safe?
Yes. UnSmokr respects your privacy and complies with GDPR regulations. Your personal data is stored securely and is never sold to third parties. You can review our full Privacy Policy on this website for detailed information.
How do I get started?
Download UnSmokr from the Google Play Store, set your quit date and begin with the first episode of Mind Reset. The app will guide you from there, one step at a time.
Can UnSmokr replace medical treatment or professional advice?
No. UnSmokr is a self-improvement app, not a medical device or healthcare service. It does not provide medical advice, diagnosis or treatment. If you have health concerns related to smoking or nicotine use, please consult a qualified healthcare professional. UnSmokr is designed to complement, not replace, any guidance you may receive from a doctor or specialist.
Is there a minimum age to use UnSmokr?
Yes. You must be at least 18 years old to create an account and use UnSmokr. By using the app, you confirm that you meet this age requirement. If you are under 18 and looking for support, we encourage you to speak with a trusted adult or healthcare professional.
Does UnSmokr work for e-cigarettes and heated tobacco, not just regular cigarettes?
Yes. UnSmokr is designed for anyone who wants to change their smoking or nicotine habit, whether you use traditional cigarettes, heated tobacco products (such as IQOS or similar devices) or e-cigarettes and vapes. The audio program and tools address the habit itself, not one specific product.
What should I do if I experience health issues while using the app?
UnSmokr is not equipped to assess, monitor or respond to health conditions. If you experience any physical or psychological symptoms at any point, please contact a healthcare professional immediately. The app provides general self-improvement content and should not be used as a basis for health-related decisions.
Can I get a refund if the app doesn't work for me?
UnSmokr subscriptions are processed through Google Play. Refund eligibility is determined by Google Play's refund policies, not by UnSmokr directly. You can request a refund through your Google Play account. Please note that individual results vary and UnSmokr does not guarantee specific outcomes for any user.
Who creates the content in UnSmokr?
All content in UnSmokr, including audio sessions, tips and written materials, is created by the UnSmokr team. The app draws on widely recognized principles of habit change, motivation and self-awareness. The content is editorial and educational in nature and is not authored or reviewed by medical professionals as clinical guidance.
Does UnSmokr collect or share my personal data with third parties?
UnSmokr respects your privacy. We collect only the data necessary to provide the app's features and improve your experience. We do not sell your personal data to third parties. For full details on what data we collect, how we use it and your rights under GDPR and other applicable regulations, please review our Privacy Policy.
Can I use UnSmokr alongside nicotine patches, gums or prescribed medication?
UnSmokr is a self-improvement tool focused on the behavioral and psychological side of the smoking habit. It is not designed to interact with, replace or conflict with any medical products or prescriptions. If you are using nicotine replacement products or medication, your decisions about those should be guided by your healthcare provider, not by this app.
Is the content in UnSmokr scientifically proven?
UnSmokr is informed by widely studied principles of habit formation, cognitive reframing and behavioral change. However, the app is not a clinical tool and its content has not been evaluated through clinical trials. It is an editorial self-improvement product, and results depend on each individual's engagement, circumstances and personal choices.
What happens to my data if I delete my account?
If you choose to delete your account, your personal data will be removed from our active systems in accordance with our Privacy Policy and applicable data protection laws, including GDPR. Some anonymized or aggregated data that cannot be linked back to you may be retained for product improvement purposes. You can request account deletion directly from the app settings or by contacting us at the email address listed in our Privacy Policy.